The demands of a competitive business environment, the emergence of a more transformative approach to leadership and the emphasis placed on employee empowerment and accountability, have all resulted in the growth in the use of coaching, mentoring and other career development activities in workplaces worldwide. An effective coaching, mentoring and career development process will include a range of techniques from communication skills, counselling techniques, human psychological processes and an understanding of human development.
We often hear record-breaking athletes say; I owe it to my coach; that’s because however talented they are, athletes need a coach to improve their performance and competitiveness. Likewise, Companies and Organisations need to create a culture where coaching and feedback occur as a routine part of each day towards this strategic end.
This training course will feature:
Foundation Coach
Coach Skills
Power Tools
Coaching Presence
Frameworks & Models
Coach Profile Audit
Coaching Model
Coaching Niche
Business Development
Coach Development
Coaching Labs
Mentor Coaching
Observed Coaching
Coach Supervision
Design and develop comprehensive and customised solutions for employee development
Explore best practices in coaching, mentoring and career development
Design Coaching as an essential skill for leadership success
Ensure productive and engaged employees that sustain organisational success
Being less of a boss and more of a coach is fundamental to modern management
Urging people to do better won’t work unless they know how to do it better
Good coaching builds trust and collaborative climate between professional and team
The process involves breaking tasks down to their component parts, helping people to improve performance in each element and enabling them to pull these elements together to achieve the desired effect
Objectives:
Coaching and equipping, is one of the most important acts of leadership
Successful managers recognise that to get things done cost effectively they must ‘grow’ people to their full potential
Outstanding performance must be drawn from every member of the team
This requires clear direction, feedback and personal empowerment
y the end of this training course, participants will be able to:
Demonstrate effective coaching skills
Utilise modern coaching and mentoring techniques in the workplace
Apply motivational coaching techniques
Plan and structure coaching and mentoring plans for individuals
Develop career plans suitable for use in an organisational context
Design and develop comprehensive solutions aligned for organisational success
Course Contents
Co-creating the Relationship
Establishing Trust and Intimacy with the Client
Coaching Presence
Communicating Effectively
Active Listening
Powerful Questioning
Direct Communication
Facilitating Learning and Results
Creating Awareness
Designing Actions
Planning and Goal Setting
Managing Progress and Accountability
The Coaching Foundation
Types of Workplace Coaching
Distinguishing between coaching, mentoring and counselling
Key coaching skills for effective performance
Assessing coaching skills
Meeting ethical guidelines and professional standards
Introducing Coaching Models – PEDICR & GROW
Advanced Communication Skills for Coaching & Mentoring
Understanding self & others – personal communication styles
Importance of Active listening
SOLER Model for Active Listening
Effective questioning techniques
Language – verbal and non-verbal
Consolidation – Conducting a coaching session
Mentoring Techniques & Practices
Objectives and benefits of mentoring
Corporate mentorship programs
Most commonly used techniques among mentors
Mentoring relationships: formal and informal
Pitfalls to be avoided for effective Mentoring
Consolidation – Conducting a Mentoring session
Learning and Development Principles
Understanding human development and learning
The 70:20:10 Model
Learning Styles – Honey & Mumford
Best practices in career development
Developing your career SWOT
Career planning & Talent Management
Enabling Organisations for Effective Performance
Common workplace issues
Developing workplace counselling programs (EAPs)
Managing Workplace Conflict
Coaching to address and reduce conflict
Assessing Organisational Readiness for sustainability
Personal Action Planning
Strategic Equipping For Leadership
Changing Manager’s roles
What is real Leadership?
How to equip Leaders for excellence
The pursuit of excellence
Developing key management competencies to create excellence
12 Ways to develop your Staff potential and talent
