Management reporting and decision-making are core skills for all managers and professionals. Effective decision-making depends upon having well-presented information (in the form of a written report or an oral presentation) and the ability to analyse and assess that information and test the conclusions’ quality. By the same token, effective management reporting requires an understanding of the decision-making process to adequately meet decision-makers needs, and all relevant information must be provided clearly, concisely, and objectively.
Objectives
- develop their management reporting skills to enhance the quality of decision-making in their organisations.
- Develop their decision-making skills and take a structured and creative approach to decision-making.
- Develop the ability to identify information needs and assess and interrogate the validity of the information and proposals presented to them.
Contents
Day One
The Decision-Making Process and Skills
- Programme introduction and objectives
- The management decision process
- Creative thinking and problem-solving
- Forms and forums for decision-making
- Synergy and Groupthink in Decision-making
- De Bono’s ‘Thinking Hats’ and the decision-making process
Day Two
Managing Information/ Writing Reports and Proposals
- Information management – what decision-makers need
- Principles of information management – filtering, scheduling and condensing
- Sources and types of information – quantitative and qualitative
- Features of practical reports and proposals
- The writing process – using time efficiently
- Clarifying objectives and decision-makers’ needs
- Determining relevance – what to put in and what to leave out
- Structuring a report
- Developing logical sequencing
- Use of appendices, tables, diagrams and figures
Day Three
Writing Reports and Proposals (cont)/Making Presentations for Decision Making
- Improving readability and fog factor analysis
- Sentence and paragraph structure
- Grammar and punctuation
- Getting the best from spell and grammar checks
- Proofreading
- Principles of Effective Presentations
- Handling nerves and using notes
- Content and structure
Day Four
Making Presentation for Decision Making (Cont)
- Body language and voice
- Using visual aids and stage management
- Designing effective and impactful slides with PowerPoint
- Choosing words with impact – using rhetorical devices
- Making team presentations
- Participants’ presentations and feedback session (1)
Day Five
Committee Reporting and Decision-Making
- Participants’ presentations and feedback session (2)
- Questioning and question-handling skills
- Building support for ideas
- Influencing skills and ‘political’ dimensions
- Implementing and monitoring decisions
- Programme review
