Author Archives: Knowledge Hub

In year 2007 the proportion of private hospitals revenue from NHS referrals was under 10% when the Labour government gave people right to choose to be treated in a private hospital and to be paid for by the state. The purpose of policy change was to to improve patient care. As a result and surge in public private partnership arrangements, the private operators now earn approximately 25% of their income from NHS, an increase from £700m to £3.1bn. In 2016/17, 70% of NHS England contracts were won by private sector.

In face of major advances in medicine and technology, healthcare regularly fails to live up to the patient expectations in providing the high quality of care with clinical effectiveness and customer-centric patient journeys. The urgent need to transform the care delivery is well embraced around the world. but the journey is notoriously difficult and require discipline, resilience, bold and sustained commitment, and patience.

The private provision of publicly funded health care in the UK which is a matter of public controversy. There are strongly stated concerns regarding the increasing use of non-publicly owned, especially for-profit, firms to provide services: concerns that the NHS is being undermined, that future services will be at risk or even that health care that is free at the point of delivery – a key tenet of the NHS – is about to be abandoned.

Michael Porter said, “biggest problem with health care isn’t with insurer or politics. it’s that we’re measuring the wrong things the wrong way.” Much of the rapid escalation in healthcare costs can be attributed to the fact that providers have an almost complete lack of understanding of how much it costs to deliver patient care. thus they lack the knowledge necessary to improve resource utilization, reduce delays, and eliminate activities that don’t improve outcomes.