“Success is not final; failure is not fatal: it is the courage to continue that counts.” Winston Churchill
"Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakes." Carl Jung,
"An organisation's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage." Jack Welch
"The Most Dangerous Kind of Waste is the Waste we don't Recognise." Shigeo Shingo,
"Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer!" - Gene Buckley - Anna Segova
“One thing is sure. We have to do something. We have to do the best we know how at the moment…; if it doesn’t turn out right, we can modify it as we go along.” Franklin Delano Roosevelt
“Human resources are like natural resources; they're often buried deep. You have to go looking for them, they're not just lying around on the surface. You have to create the circumstances where they show themselves.” Ken Robinson
“Selecting the right measure and measuring things right are both art and science. And KPIs influence management behaviour as well as business culture.” Pearl Zhu
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